How can I check the status of my transfer?

You can see the status of your transfers in your online account (in progress – if the transaction is still being processed, or completed – if payment has been sent to the final recipient).

Additionally, you can request a status update on your transfer. If you wish to do so, please contact us:

• Call us at 1-877-355-5239
• Email us at [email protected]
• Use the chat on our homepage – bottom left corner where it says “Contact us”
• Request a callback from our trading floor