How can I update the information on my profile?
You can always update your profile information by accessing your online account (on the account settings page), or you can email us at [email protected] with your request.
How do I change my account from personal to business or vice-versa?
You can email us at [email protected] with your request and our application team will guide you on the next step.
Can I get a summary of my transactions with you?
To get a transaction summary, you can access your Transactions page in your online account, or call us at 1-877-355-5239 or email us at [email protected] with your request.
How do I see my previous transactions?
You can easily access any of your past transactions booked online by accessing your account’s Transactions page. You can also contact us at 1-877-355-5239 or at [email protected] to request a transaction summary. Other clients also found it useful to check their inboxes for trading confirmations. These are emails that we send out whenever you make […]
What if I forgot my account number?
You can always see your account number in your online account (next to your name). If you still require support, please contact us at 1-877-355-5239 and we’ll assist you.
I haven’t used my account in a very long time. Would it still be open?
Yes. Accounts remain opened indefinitely, so you can use it whenever you need to. Please contact us at 1-877-355-5239 and we’ll assist you.
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