Create a real-time currency exchange rate alert.

FAQ Category: FAQ Exchanging 1

What are the steps for exchanging money with KnightsbridgeFX?

Easily book a trade through your online account, using the currency exchange calculator. Alternatively, contact us to book a trade by one of the following methods: Call us at 1-877-355-5239 Email us at [email protected] Use the chat on our homepage – the bottom left corner where it says “Contact us” Request a callback from our […]

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How do I book a trade with KnightsbridgeFX?

There are multiple ways to connect with us to book a trade. Please choose the one that’s more convenient for you: Use your online account Call us at 1-877-355-5239 Email us at [email protected] Use the chat on our homepage – bottom left corner where it says “Contact us” Request a callback from our trading floor

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Can I log in to my account to book an exchange?

You can easily log-in to your online account to book a transaction. You can also connect with us to book a trade, in multiple ways. Please choose the one that’s more convenient for you: Call us at 1-877-355-5239 Email us at [email protected] Use the chat on our homepage – bottom left corner where it says […]

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Can I come into your office for an in-person cash exchange?

We currently don’t deal with cash. To ensure efficient and secure transactions, we conduct all of our business online. We are not able to accept payments made by cash, cheque, or bank draft, as they do not align with our online platform. We appreciate your understanding in this matter.

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How can I see the current exchange rate?

Please navigate to our homepage or your online account, and you’ll be able to get the current interbank equivalent rate and also use the Currency Converter to calculate your potential savings.

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Is the interbank rate on your website the actual amount I am getting?

Interbank rates are for reference and exchange margins will be applied by all financial institutions when exchanging currency. Banks have margins up to 2.5%, while our margins are between 0.1% and 0.8% depending on the amount you are exchanging. This means that on average you can get up to $133 more when exchanging $5,000 with […]

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How do I get a personalized quote for my specific amount?

There are multiple ways to connect with us to request a custom quote. Please choose the one that’s more convenient for you: Call us at 1-877-355-5239 Email us at [email protected] Use the chat on our homepage – bottom left corner where it says “Contact us” Request a callback from our trading floor

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Can I book a currency exchange at the rate I choose?

Yes. You can set up a rate alert from your online account (either from your account home page or through your account settings, by selecting the Set an Alert option). Or simply contact us when the rate is near or at your desired level and we can help you book it. You can also ask […]

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Can I time my purchase so that I get a better rate?

Given the volatility of the financial market, we can’t guarantee specific timing or exchange rates, as rates can fluctuate rapidly and unpredictably. However, we do offer the option for you to specify a target exchange rate that you would like to achieve, and we will do our best to book your exchange at that rate. […]

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Can you hold an exchange rate for me?

Once you book an exchange at a certain exchange rate, we will purchase the funds and hold the rate for you. However, it is important to note that we require you to complete the transaction at the same time you book the rate. You cannot book a rate and then delay providing the funds for […]

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