Create a real-time currency exchange rate alert.

FAQ Category: FAQ Exchanging 5

What does “Best Rate Guarantee” mean?

We guarantee to offer you a better exchange rate compared to your financial institution. If you find a better rate from a bank, simply let us know and we will verify the exchange rate quote and match it for you. You will always get the best exchange rate available for your currency when you exchange […]

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How much am I saving compared to exchanging with my bank?

You can expect to save around 1.5% to 2.5% of your transaction compared to what your bank would offer. Your savings amount will depend on the amount you’re exchanging. Banks charge as much as 2.5% or more when they exchange currency, which translates to $25 for each $1,000 you exchange. For example, if you’re buying […]

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How much better are your rates than the banks’?

You get on average 1.5% to 2.5% better rates from us than what your bank would offer. You can compare our rates with the banks using the Currency Converter on our homepage which will show you how much you can save by using our service. Alternatively, you can request a quote from us and a […]

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If I am a regular customer, do I get special rates?

Our rates are based on the interbank rate, and while we are able to negotiate based on the amount you are exchanging, we can’t guarantee any special rates for regular customers. However, exchanging with us on a regular basis means you’re constantly saving on currency exchange. If you exchange $3,000 CAD for USD with us […]

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What are the thresholds that determines the exchange rate and my savings?

You’re getting better exchange rates when you exchange larger amounts. The thresholds that impact your savings are $50k, $100k, $250k, and $1 million.

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Will the exchange rate fluctuate over the processing time?

No. When you book a trade, we lock in the exchange rate so it will not fluctuate during the processing time. We purchase the funds for you when the trade is booked.

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