Can I pay with physical cash, cheque, or bank draft?
We are not able to accept payments by cash, cheque, or bank draft.
Can I pay via debit card or credit card?
We are not able to accept payments from debit or credit cards.
How does KnightsbridgeFX match my money to my account?
The method matching funds to your account depends on the transfer method you use. Wire transfers are matched based on the information passed with the wire transfer from the bank. Bill payments are matched using your name and the account number you have inputted. Account to account transfers are matched using bank statement verification.
Can I request a statement of my past transactions?
We are able to provide a summary of your past transactions upon request. Kindly call us at 1-877-355-5239 and our customer service team will be able to submit the request for you.
How do I update my contact information?
To update your contact information, kindly call our customer service department at 1-877-355-5239. Our customer service team will be able to add additional contact information (an additional phone number or email), or we will be able to change the existing information on your account.
Are Knightsbridge Foreign Exchange’s wire transfers safe and guaranteed?
Yes. Knightsbridge’s wire transfers are executed through Canadian financial institutions. Each wire transfer is subject to a number of verification procedures to ensure accuracy. Knightsbridge Foreign Exchange has a segregated client account at Canadian financial institutions and funds can be transferred same-day or next business day. Have 5 minutes? Get Started Here!
Can Knightsbridge manage my foreign currency payables and receivables?
Yes. Knightsbridge can send and receive foreign currency payments, including multiple payments. Customers often outsource their payment processes to Knightsbridge – simply provide us with the payment details of your payees and we will guarantee they are paid in a timely fashion according to your schedule at competitive exchange rates. Have 5 minutes? Get Started […]
What is the typical size of currency transactions?
Our typical transaction size is between $2,000 per transaction and up to $40 million annually. We like to keep our minimum to $2,000 but we have some flexibility. Our clients include foreign property purchasers, owner operated businesses, and TSX listed companies. Have 5 minutes? Get Started Here!
Can you hold an exchange rate for me that I book?
Yes. We can hold an exchange rate for you, regardless of the market movement. Have 5 minutes? Get Started Here!
Can I book a currency transaction at a rate I choose?
Yes. KnightsbridgeFX will monitor currency markets for you until your desired exchange rate has been achieved, and will execute your transaction at that time. There is no charge for this service. Have 5 minutes? Get Started Here!
AUD
CAD
EUR
GBP
NZD
USD
