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FAQ Category: Transaction Process

What is the best way to receive funds from you?

Receiving Canadian or U.S Dollars within Canada If you are receiving Canadian or U.S. dollars from us and the funds are arriving at a bank in Canada in your name, we typically send it by direct deposit, which has no receiving fees.  If you require the funds rushed back by wire transfer or to a […]

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Can KnightsbridgeFX transfer funds to a cryptocurrency account?

No, we are not able to transfer funds to a cryptocurrency account at this time.

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Can KnightsbridgeFX transfer funds directly to my brokerage account?

If your brokerage allows you to fund your account via wire transfer from a third party, we will be able to fund your account directly. Before you book your exchange, confirm whether your brokerage will be able to accept a transfer in this method to fund your account.

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Can KnightsbridgeFX inform me if funds have reached by beneficiary’s account?

We are able to inform you whether the funds have been sent to their bank. You will need to contact the beneficiary directly to confirm receipt in their account.

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Is it possible to get a receipt of the transfer to my beneficiary?

Yes, receipts of outbound transfers are available upon request.

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What fees apply to outgoing transfers?

KnightsbridgeFX does not charge you to make outgoing payments. The full amount that you purchased will always be sent out fee-free. Receipts of outgoing transfers are available upon request. If your beneficiary is receiving funds by wire transfer, bank fees may apply when receiving the funds and there may be an intermediary bank abroad that […]

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How long should it take for my money to reach my beneficiary?

Wire transfers and bill payments typically settle in 1-2 business days. Transfers overseas are typically 3-4 business days to settle. Transfers made using our account-to-account service settle in 4-5 business days.

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How do I send a bill payment to KnightsbridgeFX?

To send a bill payment to KnightsbridgeFX, follow the steps below: Log into your online banking. Click the  “Pay Bills & Transfer Funds” tab (the tab where you manage bill payments). On the bill payment page, locate “Add a Payee”, and click it. If your provider requires you to select a Province, select Ontario. Search […]

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How do I send Canadian dollars to Knightsbridge?

If you are converting CAD funds you have the following transfer options: Account to Account: You provide us with both your CAD and USD account information. We are integrated with every financial institution in Canada. We will debit your CAD account and credit your USD with the converted funds. This process takes 4 – 5 […]

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How do I send U.S. dollars to Knightsbridge?

If you are converting USD funds you have the following transfer options: USD funds with a Bank in Canada: Account to Account: You provide us with both your USD and CAD account information. We are integrated with every financial institution in Canada. We will debit your USD account and credit your CAD with the converted […]

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